Graphisoft

Technical Support Resources

Warning: There is a performance issue with ArchiCAD 14 and 15 on Apple's new operating system, OSX Lion. Zooming and panning can be slow in 2D, if there is a large number of bold or italic text in a view with particular fonts. The severity of this issue may range from minor inconvenience to major problem depending on multiple factors, such as the font type used; amount of text displayed and hardware configuration. GRAPHISOFT recommends to take this issue into consideration before upgrading to OSX Lion. Update one computer to Lion and test your files. Have a plan to roll back to 10.6 Snow Leopard.

This problem has to be fixed in OSX Lion. According to our information Apple is actively working on the fix of this issue. For more details see the Lion compatibility notes on ArchicadWiki.

Interactive Training Guides

Experience a new way of learning ArchiCAD with the Interactive Training Guides. There is a Training Module that just fits your experience level.

Knowledge Base

ArchicadWiki is an open knowledge base to find (or even share) answers, tips and problem descriptions. Start troubleshooting problems, or browse the TechTips.

User Forums

ArchiCAD-Talk is the leading English-language discussion forum of the ArchiCAD community. Find answers by black-belt users, or post your ideas of improvement in the Wishes section. Forums in different languages are also available.

Contact Local Technical Support

Graphisoft provides Technical Support through its distributor channel:

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